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1781 Harmony St, Charleston, SC 29407, USA
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Replacement Package unit installed yesterday (2025-02-11). Josh Roper did a great job on my quote, his knowledge and communication made it easy to go with Smoak's. Quentin did a fantastic job with the install. He is knowledgeable and professional! Highly recommended!
Having confidence in your HVAC supplier is very important. I’m so glad I chose Smoak’s to put in my Trane unit in 2019. I have them check it twice a year. I’ve been very impressed with their professionalism and service. Thank you, Smoak’s!
Many thanks to the front desk, service desk, technician (Joey Lupton) and parts delivery. Our outdoor unit iced up during our last cold snap. We called and they were able to fit us in for same day service. In a short time, Joey diagnosed the system issue and it turned out we needed a Defrost Thermostat. He had us up and running in very little time. Joey is extremely knowledgeable, helpful and professional. We have used Smoak’s for nearly 10 years with the majority of it for PM services. We have been very happy with their communication and updates and we highly recommend them.
The experience was top notch. The technician Rob was probably one of the best that I have ever encountered. He came out explained everything did a thorough job. Ordered the parts and everything turned out to be great.
Best HVAC technician I’ve ever had. He was knowledgeable, competent, and engaged in what he was doing and thoroughly dealt with the issues I was having. Highest recommendation. Pricing was fair .