The staff here are awesome! Hubby and I got a couples massage, amazing ❤️. I followed up with a facial. This is my Spa of choice. Relaxation room is just that relaxing 😎 definite recommend.
Tamara Nolan
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August 07, 2024
Terrible booking process. I called three weeks ago to book the Two Girls and a Spa package. Was told they have to get back to me because they have to confirm whether they can schedule a second nail technician (that should have been my first red flag - why offer a service that requires two if you only have one). The gentleman with whom I spoke said they would get back to me the next day at the latest. After not receiving a response by the following week, I called back. This time, I was connected to their voicemail, which promotes a text service to have questions answered. I posed my question via text and the response said to keep it simple, it was a bot. So, I simply requested a call back. Nothing. I called again yesterday morning, left a voicemail message, texted the bot requesting a call-back. Nothing. I was open to other services if they couldn't secure a second nail tech, but, clearly, they must not need the business.
amy grannan
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August 17, 2024
Had several amazing massages here . Love the location! Great atmosphere & employees are very accommodating. Nice lounge area, massage chairs , & heat wraps for relaxing!! Best Spa experience ever!!
Rene Hopkins
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August 17, 2024
Had a sister’s day out at the spa and had a GREAT TIME!!! The massage was amazing and the customer service was great!!! Can’t wait for our next trip… we will definitely be back!!!!
Grace Miller
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July 05, 2024
If I could give 0 stars I would. My last 3 appointments I have booked they have canceled within an hour of my appointment, always providing vague excuses. It’s completely inappropriate and quite frankly I’m disappointed. I will never recommend this place to anyone in Charleston.
The staff here are awesome! Hubby and I got a couples massage, amazing ❤️. I followed up with a facial. This is my Spa of choice. Relaxation room is just that relaxing 😎 definite recommend.
Terrible booking process. I called three weeks ago to book the Two Girls and a Spa package. Was told they have to get back to me because they have to confirm whether they can schedule a second nail technician (that should have been my first red flag - why offer a service that requires two if you only have one). The gentleman with whom I spoke said they would get back to me the next day at the latest. After not receiving a response by the following week, I called back. This time, I was connected to their voicemail, which promotes a text service to have questions answered. I posed my question via text and the response said to keep it simple, it was a bot. So, I simply requested a call back. Nothing. I called again yesterday morning, left a voicemail message, texted the bot requesting a call-back. Nothing. I was open to other services if they couldn't secure a second nail tech, but, clearly, they must not need the business.
Had several amazing massages here . Love the location! Great atmosphere & employees are very accommodating. Nice lounge area, massage chairs , & heat wraps for relaxing!! Best Spa experience ever!!
Had a sister’s day out at the spa and had a GREAT TIME!!! The massage was amazing and the customer service was great!!! Can’t wait for our next trip… we will definitely be back!!!!
If I could give 0 stars I would. My last 3 appointments I have booked they have canceled within an hour of my appointment, always providing vague excuses. It’s completely inappropriate and quite frankly I’m disappointed. I will never recommend this place to anyone in Charleston.