Had to call back when new water heater was still not working after tech came to fix it. Charged $420 for 20 minutes. Customer service rep from Moncks Corner was very reassuring. I was very disgruntled. She scheduled a tech rep to come back out immediately. Jayce Rutelonis & another Tech came & identified the problem, fixed it immediately & had it back on quickly. They did a wonderful job & were very professional. Was skeptical @ first with service after 1st visit but reassured after second. Would call again if needed. They did a great job installing a family members AC. Work is guaranteed. Outstanding customer service.
Kevin Coble
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July 22, 2024
Jeremy was awesome. He was able to come out the same day and sort a ton of issues. Would use Rudd again in an instant!
Jennifer Steadham
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May 02, 2024
Very pleased w/ the timeliness & efficiency of work done by Josh & Danny. They were here one day for an estimate & (thanks to a last minute reschedule) were able to come the next day to perform the recommended work. They arrived on time, were personable, & communicative about any issues they ran into. Hoping we don't need their services again soon, but won't hesitate to call if we do!
Dee Grimes
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April 24, 2024
Yesterday was the second time I have used Rudd. The first time was to replace an old HVAC unit. Yesterday we had to have a long run of pipes snaked. Jayce and Danny were dispatched to our home downtown. We found them to be prompt, extremely professional, courteous, and extremely knowledgeable. We are happy with the whole experience and would recommend Rudd to anyone for HVAC or plumbing needs.
Kelly Kilby
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April 18, 2024
Definitely a five star rating here! Our technician , Mike Rose was very friendly and helpful. He explained everything re: the air conditioner problem. I’m very satisfied with Rudd’s customer service and technician. Will use their service again. Thank you, Rudd Plumbing and Heating.
Kelly and Ken Kilby
Ladson, SC.
Our Address
720 Magnolia Rd Suite 8, Charleston, SC 29407, USA
Had to call back when new water heater was still not working after tech came to fix it. Charged $420 for 20 minutes. Customer service rep from Moncks Corner was very reassuring. I was very disgruntled. She scheduled a tech rep to come back out immediately. Jayce Rutelonis & another Tech came & identified the problem, fixed it immediately & had it back on quickly. They did a wonderful job & were very professional. Was skeptical @ first with service after 1st visit but reassured after second. Would call again if needed. They did a great job installing a family members AC. Work is guaranteed. Outstanding customer service.
Jeremy was awesome. He was able to come out the same day and sort a ton of issues. Would use Rudd again in an instant!
Very pleased w/ the timeliness & efficiency of work done by Josh & Danny. They were here one day for an estimate & (thanks to a last minute reschedule) were able to come the next day to perform the recommended work. They arrived on time, were personable, & communicative about any issues they ran into. Hoping we don't need their services again soon, but won't hesitate to call if we do!
Yesterday was the second time I have used Rudd. The first time was to replace an old HVAC unit. Yesterday we had to have a long run of pipes snaked. Jayce and Danny were dispatched to our home downtown. We found them to be prompt, extremely professional, courteous, and extremely knowledgeable. We are happy with the whole experience and would recommend Rudd to anyone for HVAC or plumbing needs.
Definitely a five star rating here! Our technician , Mike Rose was very friendly and helpful. He explained everything re: the air conditioner problem. I’m very satisfied with Rudd’s customer service and technician. Will use their service again. Thank you, Rudd Plumbing and Heating. Kelly and Ken Kilby Ladson, SC.