Our Address
404 Coleman Blvd, Mt Pleasant, SC 29464, USA
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On Nov 21, I placed an order for 2 pillow for $447. On Nov 27, Meadow Blu charged my Visa card for the purchase. Over the past month, I have sent emails, called and left messages (no one answers the phone). I have been told the pillows were packaged incorrectly and then repackaged. Twice I was told they were sent out (which is false as confirmed by my calling UPS confirming they haven't been called to pick them up). Today Destiny wrote to me that she called UPS and assured me they have the boxes and the pillows will be delivered today. Again, a lie. I called UPS and spoke to Lavino who confirmed they do not have the boxes and have not been called to pick them up. I called Visa and disputed the charge and I'm sure will get a full credit since I have not received the order. Don't do business with this company. It's one thing if there is a problem and honesty. It's another when customers are lied to over and over again.
Meadow Blu has been essential in making our house a dream home. Kaitlyn is who you want to work with! She has an amazing eye and style but really takes inconsideration your individuality. The pieces are all amazing quality, it’s been hard to go anywhere else for home items. Everything from decor, to lights and furniture we are so happy with the timelessness but still fun and funky options. Even with some items ordered, communication and transparency has been top notch even with all the hassles of shipping. 100% recommend and you will keep going back!
Extremely dishonest company. See attached screenshot for proof. The product page for the item I ordered clearly says “this item qualifies for free shipping.” After placing my order, I received an email from Meadow Blu asking me to pay $200 in shipping or they would cancel my order. I asked if they would honor their website and the rep said no, so I canceled my order. Never ever encountered a company that conducts business this way. The ethical response would be to honor what their website clearly states, then update the product page to reflect appropriate shipping charges for future orders. Beware of doing business with Meadow Blu.
Went back to order something on their site online I had saved and this just popped up on the home page. Hard pass, no need to announce your political affiliation when selling home goods. Kinda creepy and bizarre to arrive at their home page, so I opted to shop at another local business for the same product who had excellent customer service. Based on their customer service complaints and “grifting” reviews, it appears I made the right choice.
TAKE THESE 1 STAR REVIEWS SERIOUSLY - if I could give them 0 stars I would. Horrible customer service. Delivered me a damaged product with chipped black wood and only offered to send me a "touch up stick" to paint over the chipped parts (obviously doesn't fix the problem). Product also had a PROP 65 LEAD/CANCER WARNING on the label when it arrived to me that was not disclosed on the website description.