Kyle did a great job changing the cartridge in the shower handle valve, as we could suddenly not turn it on. He is very knowledgeable, efficient, professional and competent. He changed the part in less than half hour with no mess left behind. Gave us one year warranty.
Appointment was timely. Called Monday and service was scheduled for Tuesday.
Would request Kyle again for future plumbing needs..
Cost was $338.00.
Vicki Scheibla
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January 15, 2025
J Stephens was great! Their office staff is very caring and organized and the work they did at our house was outstanding. They replaced all the pipes in our house in a day with minimum intrusion and cleaned up after themselves. Thanks for such good work!!
Christina
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December 19, 2024
J Stephens has been the go-to for my rental properties for three years. Their techs are professional, courteous, competent, and efficient. Randall and Lee did a fantastic job on the two service calls over the last two days. They responded quickly, resolved the issues quickly, and communicated excellently throughout. They are great partners to my STR business as their quick response and resolutions help ensure guest satisfaction. Plus, J Stephens honored the warranty. I'm a pleased and loyal customer!
William
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January 18, 2025
I don’t normally leave reviews for businesses but felt like I needed to for J Stephens. I had a tankless water heater issue and they came out within two hours of my call. They were friendly, efficient and knowledgeable about the problem. I will definitely call them if I have any future issues. Thanks Axel and Jennifer for the help and not having to take a cold shower.
Jay Vane
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January 20, 2025
Had an emergency right before the January freeze and had to have an outside faucet replaced after I broke it a water was jetting out of the broken pipe. Axel showed up ahead of schedule and quickly repaired it at a very reasonable cost. This my second time using J Stephens and I recommend them highly
Our Address
1985 Riviera Dr 16 Ste 103, Mt Pleasant, SC 29464, USA
Kyle did a great job changing the cartridge in the shower handle valve, as we could suddenly not turn it on. He is very knowledgeable, efficient, professional and competent. He changed the part in less than half hour with no mess left behind. Gave us one year warranty. Appointment was timely. Called Monday and service was scheduled for Tuesday. Would request Kyle again for future plumbing needs.. Cost was $338.00.
J Stephens was great! Their office staff is very caring and organized and the work they did at our house was outstanding. They replaced all the pipes in our house in a day with minimum intrusion and cleaned up after themselves. Thanks for such good work!!
J Stephens has been the go-to for my rental properties for three years. Their techs are professional, courteous, competent, and efficient. Randall and Lee did a fantastic job on the two service calls over the last two days. They responded quickly, resolved the issues quickly, and communicated excellently throughout. They are great partners to my STR business as their quick response and resolutions help ensure guest satisfaction. Plus, J Stephens honored the warranty. I'm a pleased and loyal customer!
I don’t normally leave reviews for businesses but felt like I needed to for J Stephens. I had a tankless water heater issue and they came out within two hours of my call. They were friendly, efficient and knowledgeable about the problem. I will definitely call them if I have any future issues. Thanks Axel and Jennifer for the help and not having to take a cold shower.
Had an emergency right before the January freeze and had to have an outside faucet replaced after I broke it a water was jetting out of the broken pipe. Axel showed up ahead of schedule and quickly repaired it at a very reasonable cost. This my second time using J Stephens and I recommend them highly