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238 E Bay St, Charleston, SC 29401, USA
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Full renovation of a duplex downtown Charleston included new HVAC systems for the two floors. We opted for Daiken. The install went pretty smooth compared to my other contractors. They were neat and finished the job rapidly working in the heat of the attic as well as the din of the crawlspace. The system however has not been without issues. We had a slow leak in one of the lines and then the system went down due to excessive humidity in the crawlspace flooding the overflow pan. The upstairs unit has trouble maintaining temperature but I have some leaky windows and no attic insulation which may be the cause. We shall see when that gets remedied. Holy City service has been pretty.good though, addressing issues as they arise. They are usually very quick to respond and did not leave until problem was repaired. I feel confident that they will continue to support the system as it ages. I have not tested the heat portion of the unit yet, but not too worried about that. The digital thermostat and app is nice, I can set the temp remotely as if I was standing in front of the display. It also has some diagnostics that I set up to connect to Holy City so they can monitor the system performance remotely. Lost a star due to issues, otherwise would have been 5.
We were super pleased with our experience with Holy City and especially Anthony! Anthony was professional, kind and most importantly did a fantastic job with our new water heater. He had to come back a few times to finish the job, worked until dark and had a positive attitude everytime we saw him. We would highly recommend Holy City and would pick Anthony for any future project we have.
I cannot say enough about Holy City and the entire team. We live in Round O which is an hour from Charleston and when I called because we had no hot water at 6:30pm a technician arrived and cured our problem within 10 minutes. Anthony although working call shift was smiling and as happy as he could be. I recommend this company to everyone I know. Stellar performance and attitudes always. Finally a company that actually cares about their clients. It shows through because this company not only cares about customers, but their employees. Everytime a tech is here they sing the praises of their employer. That is the secret to success. We love Tom and Holy City ❤️
I called Holy City Heating & Air and requested an inspection of my natural gas meter and piping to prepare my house for sale. Anthony, a plumbing technician, came out the very next day right on time as scheduled and talked me through the inspection and suggested a few minor modifications to ensure the system is safe. He then provided a reasonable quote for the modifications and asked me to call to schedule the work. I have always heard great things about Holy City Heating & Air and this service visit surely validated their reputation. Thank you.!!
I hired them for a simple running toilet. A bunch of texts from them and appointment was set for 10-5. I made myself available all day. Nobody showed up. When I inquired they said he would be there by 6ish. No communication that they would be late. No offer of any help. If you want to waste a day hoping they will show up hire them. If you want a professional, hire a professional!