This brand grabbed my adoration and commitment from the 1st encounter.
Was on their site looking for a sold out item.
Got an email a day later letting me know that the item I was looking for was available via a customer return.
I’ve also shopped in store in Charleston. The customer service reminds me of my days at Eddie Bauer, when customer service mattered. Staff can’t do enough for you.
When choice is in abundance, service is the difference.
Customer for life,
ABB
Malcolm Kates
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April 23, 2024
Like other reviewers, I adore every Billy Reid item I own, and had an excellent retail experience at this gorgeous location on historic King Street. Billy Reid's quality, across the board, is something to be admired. Billy Reid is also one of very few brands that consistently and successfully balances fashion with restraint. Statement pieces with great taste. Items always fit perfectly and provide exceptional repeat value. Billy Reid is timeless, classic fashion at its best. Outstanding staff at this location, too.
Christian Albert Kandl
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September 28, 2024
This is a great store on King st! I had a wonderful experience at this Billy Reid location. Staff were very friendly and accommodating. Went in to look at one thing and walked out with six. Highly recommend.
John Arquette
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May 21, 2017
Billy Reid is fantastic, especially the Charleston store. The clothes great - the fit and quality are awesome. I have several blazers, shirts and pants and I get compliments on every Billy Reid item I wear. I have bought several items for my wife here as well which she loves. It's also always a genuine pleasure to shop here. The staff is friendly, professional and helpful.
David Tesch
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November 03, 2017
As a repeat customer to the website, this was the first brick-and-mortar Billy Reid I've ever been to; the staff was amongst some of the nicest staff I have ever met in a store, incredibly helpful and all around super nice people who are excited about where they work!
The brand really speaks for itself and is not one where the name is all you pay for. The quality and passion that goes into the brand (and the super soft materials too!) is evident. Billy Reid has a ever-growing "Made in USA" collection if you're looking for that too.
If you don't want to pay name-brand prices, check out their sale items in the basement, there's no catch, it's just out of season!
I plan on returning to Charleston in the near future and will ensure I have time to swing back by and check this store out again!
This brand grabbed my adoration and commitment from the 1st encounter. Was on their site looking for a sold out item. Got an email a day later letting me know that the item I was looking for was available via a customer return. I’ve also shopped in store in Charleston. The customer service reminds me of my days at Eddie Bauer, when customer service mattered. Staff can’t do enough for you. When choice is in abundance, service is the difference. Customer for life, ABB
Like other reviewers, I adore every Billy Reid item I own, and had an excellent retail experience at this gorgeous location on historic King Street. Billy Reid's quality, across the board, is something to be admired. Billy Reid is also one of very few brands that consistently and successfully balances fashion with restraint. Statement pieces with great taste. Items always fit perfectly and provide exceptional repeat value. Billy Reid is timeless, classic fashion at its best. Outstanding staff at this location, too.
This is a great store on King st! I had a wonderful experience at this Billy Reid location. Staff were very friendly and accommodating. Went in to look at one thing and walked out with six. Highly recommend.
Billy Reid is fantastic, especially the Charleston store. The clothes great - the fit and quality are awesome. I have several blazers, shirts and pants and I get compliments on every Billy Reid item I wear. I have bought several items for my wife here as well which she loves. It's also always a genuine pleasure to shop here. The staff is friendly, professional and helpful.
As a repeat customer to the website, this was the first brick-and-mortar Billy Reid I've ever been to; the staff was amongst some of the nicest staff I have ever met in a store, incredibly helpful and all around super nice people who are excited about where they work! The brand really speaks for itself and is not one where the name is all you pay for. The quality and passion that goes into the brand (and the super soft materials too!) is evident. Billy Reid has a ever-growing "Made in USA" collection if you're looking for that too. If you don't want to pay name-brand prices, check out their sale items in the basement, there's no catch, it's just out of season! I plan on returning to Charleston in the near future and will ensure I have time to swing back by and check this store out again!