They required a $100 down payment to schedule and then sent me an email about 3 hours before my meeting saying the appointment was cancelled and to call if I had questions. The phones don’t ring in the offices so you’re required to leave a voicemail and wait 24-48 hours for a response. When I finally got to speak with someone they hung up on me twice instead of placing me on hold, causing me to have to leave another voicemail and wait to hear back. At every point there were red flags for predatory behavior that are outlined in other reviews here on Google. I was thankfully able to finally get my refund by physically going to the office, but the managers did not speak with me and were not interested in correcting any problems they have. Fine by me, I rescheduled with LifeStance and have already gotten significantly better interactions and they don’t require any down payments for scheduling. This ended up being a blessing in disquise because it happened before I was fully established with this horrible practice.
Mary Katherine Leventis
-
November 13, 2024
Dr. Spencer is great. He sees you as an individual not a statistic. I genuinely feel like he cares about me. His assistant, Dawson, is awesome too. He is always responsive and gets things done with a sense of urgency.
Gina Doss
-
August 02, 2024
I’ve been going here for almost a year. Silvia and Steve have been so great to me! I also love Allie! I can’t thank them enough for all the extraordinary care.
Tammie Rowell
-
August 05, 2024
I am so blessed to have found this place. Jennifer Hayes has helped me more than anyone else I've ever been to. I know she really cares and thank God I have her.
Aaron Portner
-
October 20, 2023
I see Jennifer Hayes here and she is thoroughly outstanding. I cannot recommend highly enough. She is engaged, she evidently cares about her patients, and she sticks with you through trials and tribulations. She is committed to getting you better on terms acceptable to you. She’s also just a fun and nice woman. If you need help getting and staying sober, call Barrier and request Jennifer Hayes. Trust me.
They required a $100 down payment to schedule and then sent me an email about 3 hours before my meeting saying the appointment was cancelled and to call if I had questions. The phones don’t ring in the offices so you’re required to leave a voicemail and wait 24-48 hours for a response. When I finally got to speak with someone they hung up on me twice instead of placing me on hold, causing me to have to leave another voicemail and wait to hear back. At every point there were red flags for predatory behavior that are outlined in other reviews here on Google. I was thankfully able to finally get my refund by physically going to the office, but the managers did not speak with me and were not interested in correcting any problems they have. Fine by me, I rescheduled with LifeStance and have already gotten significantly better interactions and they don’t require any down payments for scheduling. This ended up being a blessing in disquise because it happened before I was fully established with this horrible practice.
Dr. Spencer is great. He sees you as an individual not a statistic. I genuinely feel like he cares about me. His assistant, Dawson, is awesome too. He is always responsive and gets things done with a sense of urgency.
I’ve been going here for almost a year. Silvia and Steve have been so great to me! I also love Allie! I can’t thank them enough for all the extraordinary care.
I am so blessed to have found this place. Jennifer Hayes has helped me more than anyone else I've ever been to. I know she really cares and thank God I have her.
I see Jennifer Hayes here and she is thoroughly outstanding. I cannot recommend highly enough. She is engaged, she evidently cares about her patients, and she sticks with you through trials and tribulations. She is committed to getting you better on terms acceptable to you. She’s also just a fun and nice woman. If you need help getting and staying sober, call Barrier and request Jennifer Hayes. Trust me.