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1040 Legrand Blvd B, Charleston, SC 29492, USA
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1Tom Plumber is amazing! I was having so much trouble with previous plumbers and was at a loss to who I could count on. I called 1Tom and they sent me 1Joseph LOL. Joseph is awesome and I want him back every time. I’m amazed at the amount of issues him and his partner resolved in one day alone. I won’t be calling any other plumbers from here forward. Thank you so much, Joseph!
It was really nice to meet Brandon. He is a very professional person and really does an outstanding job making himself and his employer look great. Brandon really took the time needed to fix my problem and make sure I was happy before presenting the bill. He went over the possibilities and gave me an estimate for each possibility so I would not be surprised at the end. We had to wait for the tank to drain. He sat with me outside and we had great conversations. I really enjoyed talking to him while we waited. He seemed like he was from my own generation which shows he never meets a stranger. The only part of my experience with 1-Tom-Plumbing I didn’t agree with is their pricing for. Saturday call. I had a leak fixed along with the heating elements and thermostats replaced. It cost me $1098.00. I just find that high priced. It cost me about 3 days work for a few hours work from 1-Tom-Plumbing. I do agree they do good work otherwise.
I have been doing maintenance in the Charleston area for 6 years and have used 1-Tom-Plumber for numerous issues. Every time we have been very pleased with the work and professionalism the techs have shown. Justin Philips helped us this week with a big task requiring jetting, camera and snaking a toilet to clear debris and all was done quickly, with accuracy. I would definitely recommend them for any of your plumbing needs.
Justin did a great job on the toilet repair at our school. He walked me through all of the necessary steps needed to repair it and after completion went over all of the items that were addressed. I really appreciate it his post cleanup and description of the entire project.
We had a great experience with our first time using this plumber for an emergency pipe replacement. So when we needed another service we called for them again, I work from home so I am very flexible with service teams arrival windows. This tech stated they came to our house but neither I or my two dogs ever heard a knock at the door or the door bell ring, or received a called before they just left. Will not be using again.