After ordering a frame and having lenses put in, a problem of their staying in their sockets ensued. Informing Dr. Reiheld of the problem, instead of adjusting them, he went the whole nine yards and ordered a new frame at his expense. Working well now, recommend this store heartily!
Melissa Aroney
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September 03, 2024
I’ve been coming to this eye doctor for almost a decade and I am absolutely disappointed with the way I was treated today. They moved locations and did not bother to mention that when I scheduled my appointment so after paying for parking and arriving to see a note that they are located elsewhere I drove there and paid for parking again only to find they’re not even open! No one is answering the phone. Why schedule my appointment for a day you know you won’t be open and why not call me at the very least to reschedule!?!?
Samantha B
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February 27, 2024
2019: Very kindly accepted my walk-in around noon even though I had an appointment at 3:45pm. Dr.Reiheld took my financial situation into consideration and helped me figure out the contact brand and glasses that would work best for me. He went as far as sitting down with me and figuring out three different price option for me to get only glasses, only contacts, or both. The receptionist was also very pleasant while I was making an appointment on the phone and even nicer in person.
2024: once again, Dr.Reiheld took me in as a walk-in and went above and beyond to help me, including tracking down a frame I like that he doesn’t sell in his store. He actually recognized me from 4 years prior.
John Buelk
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April 11, 2015
Dr. Reiheld has been our family optometrist since before we had a family! Our visits have always been easy to schedule, professional, often hilarious, and I've never had any ordering, billing or insurance surprises. He's a joy with our young children, and always has a nice selection of quality fashionable frames.
Deborah Wright
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May 19, 2021
Dr. Reiheld has helped me with eye exams and glasses for over 15 years. He does excellent work and has always helped me with adjustment of glasses and temporary refurbishing. He has beautiful eyeglasses. He and his wife are very helpful and I enjoy seeing them.
After ordering a frame and having lenses put in, a problem of their staying in their sockets ensued. Informing Dr. Reiheld of the problem, instead of adjusting them, he went the whole nine yards and ordered a new frame at his expense. Working well now, recommend this store heartily!
I’ve been coming to this eye doctor for almost a decade and I am absolutely disappointed with the way I was treated today. They moved locations and did not bother to mention that when I scheduled my appointment so after paying for parking and arriving to see a note that they are located elsewhere I drove there and paid for parking again only to find they’re not even open! No one is answering the phone. Why schedule my appointment for a day you know you won’t be open and why not call me at the very least to reschedule!?!?
2019: Very kindly accepted my walk-in around noon even though I had an appointment at 3:45pm. Dr.Reiheld took my financial situation into consideration and helped me figure out the contact brand and glasses that would work best for me. He went as far as sitting down with me and figuring out three different price option for me to get only glasses, only contacts, or both. The receptionist was also very pleasant while I was making an appointment on the phone and even nicer in person. 2024: once again, Dr.Reiheld took me in as a walk-in and went above and beyond to help me, including tracking down a frame I like that he doesn’t sell in his store. He actually recognized me from 4 years prior.
Dr. Reiheld has been our family optometrist since before we had a family! Our visits have always been easy to schedule, professional, often hilarious, and I've never had any ordering, billing or insurance surprises. He's a joy with our young children, and always has a nice selection of quality fashionable frames.
Dr. Reiheld has helped me with eye exams and glasses for over 15 years. He does excellent work and has always helped me with adjustment of glasses and temporary refurbishing. He has beautiful eyeglasses. He and his wife are very helpful and I enjoy seeing them.