Our Address
3662 Hilton Dr, Johns Island, SC 29455, USA
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We have had the pleasure of having Pristine Reflections clean our home for almost a year and a half. We could not be more pleased with the service. It is so refreshing to know that when they leave the house it will be cleaned to perfection. They are very professional, dependable and trustworthy and an absolute pleasure to have around. We also appreciate the fact that they use natural products so that the house is safe for our grandchildren and pets. We could not recommend them more highly and would not hesitate to recommend them to anyone.
Every single aspect of our experience with Michael at Pristine Reflections was fantastic. I highly recommend this business to anyone needing cleaning services and will definitely be scheduling more for ourselves in the future. My wife and I are expecting our first kid, so we were looking for a cleaning service to do a deep clean of our house in preparation for baby on the way. We were particularly set on going with a service that offered non-toxic cleaning supplies and were able to find Pristine Reflections via a Google Search. I reached out to ask a few questions and schedule the cleaning....Michael (the owner of the business) was very responsive, took a lot of time to make sure we had all of the information needed and was such a pleasure to interact with in lead up to the cleaning. His email system and text reminders were very helpful and not at all intrusive as some automated reminders can get. I felt very comfortable throughout and it was an easy decision to use his business for the cleaning. On cleaning day Michael himself came to do our cleaning....he is personable, super friendly and a very welcoming personality, it was a pleasure to have him in our house for 2 days. He was very thoughtful and attentive, listened to our requests for the cleaning and did an amazing job. Two parts of the house stood out specifically to me....the caulking in our master shower has always been difficult for us to keep white as the humidity in the house in general stays pretty high....Michael was able to get it sparkling - something I've never been able to do on my own...don't know how he did it, but it looks amazing. Second was the laundry room. We keep it tidy, but there has been a build up of lint in the dryer that has troubled us. Again he was able to get in there and clear out 4 years worth of lint build up, making the it look brand new again. I am stunned with how clean he was able to get everything in the house. Floorboards, blinds, countertops, appliances....all were the cleanest they've ever been, probably cleaner than when we bought the house brand new. Once we wrapped up, Michael continued to be the stellar professional he is. He was very thoughtful with wishing us luck with the baby and made sure to keep our time in mind. It was such a pleasure to work with Pristine Reflections and I couldn't recommend Michael more. My wife said after the cleaning that his worked relieved so much stress and anxiety for her and that she was so relieved with how it turned out. HIGHLY RECOMMENDED !!
I highly recommend Pristine Reflections. I first met with one of the owners, Michael (him and his wife Amber own the company and also do the cleaning), to discuss what we needed done and he was wonderful. He responded to my initial email very quickly, and worked around my schedule to find a time to come to my house to see what we needed done. He was very detailed and thorough in explaining everything to me, and the initial quote was very detailed as well. Another great thing about this company is that they use green cleaning supplies. These supplies work wonders because our house has never been looked better. Everything - from the shower head, ceiling fans, toilets, sinks, baseboards, etc. was sparkling clean. Their prices are also very reasonable for the amount of work that they put into making sure your house is pristine. I was also comfortable with leaving a key for them and having them clean while we were at work - they are great and trustworthy. My husband and I could not be happier with their services. We are amazed at how nice and clean our house looks. They were nice enough to take pictures of before and after and send them to us. They also sent a very detailed email after they were finished cleaning about everything they did, etc. - their customer service is superior. Now that we have found Pristine Reflections, we will not use anyone else in Charleston. If you are looking to have your house cleaned, whether it be deep cleaned, etc., please go to Michael and Amber at Pristine Reflections - you will not regret it!
As other reviewers have mentioned, Pristine Reflections provides fantastic customer service and communication along with spectacular work quality. This was evident from the very first interaction we had with Michael, a complimentary consultation during which he provided an overview of the company, listened to our requests, and explained in detail our estimate and the cleaning products they use. We have now been their customers for more than a year and a half. In that time, we have come to appreciate the Pristine Reflections team and to view them as more than just a cleaning company. Michael, Amber, Erin, Kylie, and the rest of the team go above and beyond. They do a fantastic, thorough job and truly leave our home looking pristine. They are flexible and accommodating of schedule changes and special requests. Each team member is kind, caring, trustworthy, and professional. They take seriously the things that matter to our family, like safety during the coronavirus pandemic (my husband and I are both in the high-risk category), and our dogs' well-being. In particular, Michael and Amber have been incredibly supportive during family crises, despite the fact that these crises almost always adversely impacted their schedules and their income. Bottom line, I could not be happier with Pristine Reflections. Our family has been using Pristine Reflections for about 1.5 years now, and we will continue using their services for years to come.
We have been using Pristine Reflections (every 2 weeks) for well over a year now and they are outstanding! Our cleaners, Abigail and Erin, are honest and reliable in addition to being very good at what they do. Michael (owner) is always quick to return emails and phone calls and works with his clients to ensure they are getting exactly what they want at very reasonable prices. We highly recommend them for your home cleaning needs!