Our Address
301 Savannah Hwy, Charleston, SC 29407, USA
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Best views in all of Charleston to take in a Birdseye view. Some of the best sunset views for Happy Hour and Fireworks after a Riverdogs game on Friday nights!
This was my first time trying out the Harbor view restaurant inside of Holiday inn on Savannah hwy. My mother-in-law's boyfriend suggested that we go there for her birthday. He went on a previous occasion and spoke about the views and the food. So he surprised her for her birthday. My boyfriend and I arrived early to get a table and get a drink from the bar while we waited. They sat us at a table, we had plenty of options because no one was there yet. The manger fixed my drink which was good and there were two other servers waiting on people. It started off nice and everyone seemed friendly, but it went south real fast. My boyfriend went to the car to check on the eta of our birthday girl and I went to the ladies room and left a half of drink sitting on the table. When I came back my drink was poured out by the server and a group was sitting at our table, when I informed the server she made me another drink, but then asked if I was with the group. I said no, but that was our table. She just made my drink and I found another table. I asked for menus and she gave me two paper menus and I asked for one for each guest. The menu was not consistent with the online website menu, I wanted scallops, but they offered more bar food, nothing exciting. The birthday girl arrived and we noticed the dining room was getting full. Our table was skipped over several times and the servers waited on every table that didn't have the same skin color as us. We waited and waited and waited. We spoke to the manager and he informed us that they don't speak English, but when I spoke to her earlier her English was fine to me. The table behind us tried to go to bat for all the tables with different skin colors because him and his wife received their food expeditiously! The 2 couples with the same color of skin as ours walked out after waiting for an hour and being past over. It took us two hours to receive two meals and then the rest of the order came out an additional 30 minutes. The service was so bad ...oh yeah the manager waited on us and took care of us in the end. He apologized and said that he has a lot of work to do. I guess we should have gone to downtown Charleston to eat. The birthday girl didn't mention anything about having fun. I was so embarrassed! We were let down!
We had a great time and the food was wonderful. Jo and Ryan was our bartenders and they did a great job. I definitely recommend coming here. Dont let the limited menu scare you away. It was all prepared exactly to order and was delicious.
First of all, the menu clearly says all entrees include two sides, the waitress had to study the menu for 2 minutes to understand that, and still charged us 6.00 for a side of fries. The fish was horrible. The waitress seemed complete clueless about everything. The view is the only good thing about this "restaurant " definitely not worth we paid for this food.
The highlight of our experience at Harborview was Jo. We had a group of 18 and Jo provided absolutely exceptional service to our tables. She was taking care of every table on our side of the restaurant and she made sure we felt like a priority. The views of the harbor were great and the food was decent. The main reason for my review is to commend Jo for the best service we’ve had in Charleston so far.